Experience
Team Leader – Customer Service
Variant Solutions LLC
- Lead and support customer service representatives in daily operations.
- Assist with escalations, issue resolution, and daily team operations to ensure high customer satisfaction.
- Assist with performance monitoring, issue resolution, and workflow coordination.
- Help train and guide team members to improve customer experience.
Funding Specialist / Cold Caller
Variant Solutions LLC
- Contacted small and medium business owners to offer funding solutions.
- Managed client relationships throughout the funding process.
- Strengthened communication, negotiation, and sales skills through high-volume outreach.
Key Projects
Trello Clone – Kanban Task Management App
Developed a Trello-inspired Kanban application for efficient task management. Utilized Next.js for server-side rendering and Chakra UI for responsive design. Implemented drag-and-drop functionality, real-time updates, and user authentication.
Light Novel Tracker Notifier
Multi-source scraping engine with Celery-based scheduling, Redis caching, and PostgreSQL persistence. Deployed on Railway with Docker.
Certifications
Shkolladigjitale.com Certified Full Stack Developer
Shkolladigjitale.com Certified AI/Machine Learning
Cisco CCNAv7: Introduction to Networks
Cisco CCNAv7: Switching, Routing and Wireless Essentials
Cisco CCNAv7: Enterprise Networking, Security and Automation
Skills
Frontend
ReactNext.jsTailwindCSSTypeScriptJavaScriptHTMLCSSPHP
Backend
FlaskPythonNode.jsJavaSQLSQLAlchemyPostgreSQL
DevOps
RailwayDockerLinuxGitHub ActionsAWS
Networking
CCNA: Switching & RoutingCCNA: Enterprise NetworkingCCNA: Security & Automation
AI/Automation
OllamaLLM ToolingRAGAutomation Systems
Tools
VSCodeGitPostmanFigmaWordPress
Education
Bachelor of Computer Engineering
UBT – In Progress
Honor Scholarship Student
Hasan Nahi High School