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Resume

Aldin Dugolli

Computer Engineering Student · Software Developer · AI & Automation Builder

Ferizaj, Kosovo+38349133113EmailGitHub

Experience

Corporate Sales Associate

Variant Solutions L.L.C — Consumer Priority Service (CPS)

Jul 2026 – Present
  • Corporate Sales Associate at Consumer Priority Service (CPS), employed through Variant Solutions L.L.C. Focused on B2B corporate sales, dealer relationships, and business development initiatives.
  • Responsible for identifying and supporting sales opportunities, building and maintaining professional client relationships, and collaborating with internal teams to develop solutions aligned with business needs.
  • Leverage experience in customer service, dealer support, warranty operations, and workflow management to support CPS corporate sales initiatives and deliver a strong client experience.

Customer Service Representative & Sales Team Assistant (Training & Operations Support)

Variant Solutions L.L.C — Consumer Priority Service (CPS)

Apr 2026 – Jul 2026
  • Customer Service Representative at Consumer Priority Service (CPS), employed through Variant Solutions. Responsible for warranty and protection plan support, claims assistance, and customer account resolution.
  • Expanded into training and operational support responsibilities, assisting with onboarding and process guidance for new team members.
  • Transitioned into B2B dealer support and warranty operations, including New File Order (NFO) processing, dealer communications, claims coordination, and workflow management.
  • Collaborated with internal teams, dealers, and service providers to ensure accurate case handling and operational efficiency.

Sales Agent

Variant Solutions L.L.C — Roth Wealth Holdings

Jul 2025 – Mar 2026
  • Sales Agent specializing in Merchant Cash Advance (MCA) financing at Roth Wealth Holdings, employed through Variant Solutions.
  • Responsible for generating and managing business funding opportunities, working directly with merchants, leads, and lending partners to secure financing solutions.
  • Experienced in client outreach, lead qualification, lender communication, application follow-up, and guiding clients through the funding process.
  • Strong background in sales, relationship management, and delivering tailored financial solutions in a fast-paced environment.

Key Projects

LumiList — Light Novel Tracker

Multi-source tracking platform with user authentication, automated notifications, and real-time data aggregation from external APIs. Built with Flask, PostgreSQL, SQLAlchemy, Docker, and deployed on Railway.

AI & Automation Tools

Python-based automation scripts integrating LLM APIs (OpenAI/Anthropic) for content and data processing. Built API orchestration pipelines connecting third-party services to streamline multi-step workflows.

Certifications

Shkolladigjitale.com Certified Full Stack Developer
Shkolladigjitale.com Certified AI/Machine Learning
Cisco CCNAv7: Introduction to Networks
Cisco CCNAv7: Switching, Routing and Wireless Essentials
Cisco CCNAv7: Enterprise Networking, Security and Automation

Skills

Languages

PythonJavaScriptJavaSQLPHPHTMLCSS

Frameworks

FlaskNext.jsSQLAlchemyDockerPostgreSQLWordPress

Tools & Cloud

GitGitHubRailwayAWS

Networking

CCNA: Routing & SwitchingCCNA: Enterprise NetworkingCCNA: Security & AutomationWireless Networking

Operations

Process ImprovementWorkflow CoordinationTraining & OnboardingStakeholder CommunicationTechnical Support

Education

Bachelor of Computer Engineering

UBT – In Progress

Expected 2028

High School Diploma — Honor Scholarship

Hasan Nahi High School

2022 – 2025